Needs From: United Way of Southwest Michigan

Volunteer: Local Disaster Response Volunteer

We help people affected by disasters ranging from home fires to hurricanes by providing food, shelter, clothing, comfort and hope. Each year, volunteers respond to approx. 2,300 local disaster across the state of Michigan.

Disaster Action Team Member:

Respond to disasters in their local area using Red Cross vehicles Provide clients with Red Cross issued stipend for housing, food, clothing etc. Work with clients to begin the recovery casework process

Training is provided and Local DAT members work a scheduled, on-call shift. Only local volunteers are eligible for national disaster response deployments.

Agency: American Red Cross of Southwest Michigan

We help people affected by disasters ranging from home fires to hurricanes by providing food, shelter, clothing, comfort and hope. Each year, volunteers respond to approx. 2,300 local disaster across the state of Michigan.

Disaster Action Team Member:

Respond to disasters in their local area using Red Cross vehicles Provide clients with Red Cross issued stipend for housing, food, clothing etc. Work with clients to begin the recovery casework process

Training is provided and Local DAT members work a scheduled, on-call shift. Only local volunteers are eligible for national disaster response deployments.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 49085

Allow Groups: No

Volunteer: Blood Drive Volunteer - Berrien County

Provide a warm, friendly greeting to all donors Instruct and make donor comfortable in registration procedures Maintain smooth flow of donors into donation area Be alert and notify Red Cross staff if a donor does not appear to be feeling well Offer refreshments and conversation Explain importance of blood donations and encourage people to donate regularly Help schedule appointments for the next blood drive Set up and maintain cleanliness in canteen area Screen blood donors for health concerns

Agency: American Red Cross of Southwest Michigan

Provide a warm, friendly greeting to all donors Instruct and make donor comfortable in registration procedures Maintain smooth flow of donors into donation area Be alert and notify Red Cross staff if a donor does not appear to be feeling well Offer refreshments and conversation Explain importance of blood donations and encourage people to donate regularly Help schedule appointments for the next blood drive Set up and maintain cleanliness in canteen area Screen blood donors for health concerns

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 49085

Allow Groups: No

Volunteer: Service to the Armed Forces (SAF): Mind-Body Workshop Facilitator

Purpose

To teach mind-body skills to service members, veterans and their families in various community based settings.  

Key Responsibilities

Teach mind-body to military members, veterans and their families according to Red Cross Mind- Body Workshop guidelines and manuals. Performs duties within the scope of license requirements, training instruction and supervision. Stay up to date on complementary and integrative research and practices for the military, veterans and their families Ensure volunteer hours are tracked per Red Cross Policy

Time Commitment 

Two resiliency workshops per year

Qualifications 

Professional experience and/or training in complementary and integrative practices preferred. Independently state licensed Behavioral Health professional or other Health Care professional with behavioral health training and experience required. Experience personally or professionally working with the military community preferred. 

Training

Red Cross Mind-Body Facilitator training required Additional refresher courses in mind-body and/or other resiliency related training as instructed 

Relationships

Station Management team, Division SAF Director/ Manager, Regional SAF Leader

Length of Appointment 

Minimum two years after advanced training or as long as mutually desired.

Development Opportunities

Professional development opportunities by receiving updates on relevant research and data regarding military, veterans and their families Opportunity to work independently or with a team Opportunity to advocate, share and promote information regarding complementary and integrative medicine with other in local area Opportunity to remain clinically active for professional licensing. 

 

 

Agency: American Red Cross of Southwest Michigan

Purpose

To teach mind-body skills to service members, veterans and their families in various community based settings.  

Key Responsibilities

Teach mind-body to military members, veterans and their families according to Red Cross Mind- Body Workshop guidelines and manuals. Performs duties within the scope of license requirements, training instruction and supervision. Stay up to date on complementary and integrative research and practices for the military, veterans and their families Ensure volunteer hours are tracked per Red Cross Policy

Time Commitment 

Two resiliency workshops per year

Qualifications 

Professional experience and/or training in complementary and integrative practices preferred. Independently state licensed Behavioral Health professional or other Health Care professional with behavioral health training and experience required. Experience personally or professionally working with the military community preferred. 

Training

Red Cross Mind-Body Facilitator training required Additional refresher courses in mind-body and/or other resiliency related training as instructed 

Relationships

Station Management team, Division SAF Director/ Manager, Regional SAF Leader

Length of Appointment 

Minimum two years after advanced training or as long as mutually desired.

Development Opportunities

Professional development opportunities by receiving updates on relevant research and data regarding military, veterans and their families Opportunity to work independently or with a team Opportunity to advocate, share and promote information regarding complementary and integrative medicine with other in local area Opportunity to remain clinically active for professional licensing. 

 

 

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 49009

Allow Groups: No

Volunteer: Volunteer Services: Regional Volunteer Relations Lead

Purpose

To provide go-to resource for volunteer engagement, support and issue resolution methods

Key Responsibilities

Implement corporate Red Cross Human Resources and Office of Volunteer Services policies and procedures Receives appropriate training on all components and practices of Volunteer Relations and serves as a resident expert and coach on volunteer relations issues Serves as the primary liaison to the Volunteer Services office, Regional Volunteer Services Officer and employees During Operational State- serve as the primary contact on a DRO for Volunteer Issue Resolution issues that have been referred by Staff Relations for investigation and resolution Works with RVSO to ensure Staff Services, Staff Relations and Staff Advocates know how to contact appropriate Volunteer Relations workers Provides information and interpretation of issues that may arise in a DRO involving volunteers if deployed during Operational (Disaster) State Explain appropriate Red Cross policies and procedures as related to Volunteer Relations during Steady and Operational State including utilization of Regional Volunteer Services Issue Resolution Toolkit materials to all supervisors (employees and volunteers) Provide confidential mediator support during Operational/Disaster for supervisors and supervises as appropriate Conduct appropriate investigation, documentation, and resolution when an issue involving a volunteer or volunteers moves from Level 1 to Level 2 or Level 3 (See Steady State and Operational State Process Flow charts in Regional Volunteer Services Issue Resolution Tool Kit) Serves as a resource and support to the Regional Volunteer Relations Team Members through managing ongoing communication to include, answering questions, holding trainings and/or calls to encourage best practice sharing, etc. Supports VS in drafting additional tools and resources to promote a fair and harassment-free environment. Recommends to RVSO appropriate Training for supervisors of volunteers Actively participate in monthly conference calls of the NHQ VS Volunteer Relations Team If possible  - serve as Volunteer Relations Manager during Operational - Disaster State within your Region. Possibility to deploy to serve as Volunteer Relations Manager in another Region during DRO in that region    In partnership with RVSO follow established process for tracking and reporting of volunteer HR issues handled within the region.

Time Commitment

Flexible and can be episodic

Qualifications 

Conflict management/mediation/ training experience Experience with employee/staff relations, HR management Experience delivering training material and/or facilitation Ability to work in confidential situations Active listening skills

Training

Orientation to American Red Cross American Red Cross appropriate training for this position On the job training as needed

Relationships

Related with volunteers and supervisors on volunteer work related HR issues in all departments/activity areas

Length of Appointment

One year, renewable

Development Opportunities

Conduct appropriate investigation, documentation, and resolution when an issue involving a volunteer or volunteers moves from Level 1 to Level 2 or Level 3 (See Steady State and Operational State Process Flow charts in Regional Volunteer Services Issue Resolution Tool Kit) Serves as a resource and support to the Regional Volunteer Relations Team Members through managing ongoing communication to include, answering questions, holding trainings and/or calls to encourage best practice sharing, etc. Supports VS in drafting additional tools and resources to promote a fair and harassment-free environment Recommends to RVSO appropriate Training for supervisors of volunteers Actively participate in monthly conference calls of the NHQ VS Volunteer Relations Team If possible  - serve as Volunteer Relations Manager during Operational  -Disaster State within your Region. Possibility to deploy to serve as Volunteer Relations Manager in another Region during DRO in that region In partnership with RVSO follow established process for tracking and reporting of volunteer HR issues handled within the region

 

Agency: American Red Cross of Southwest Michigan

Purpose

To provide go-to resource for volunteer engagement, support and issue resolution methods

Key Responsibilities

Implement corporate Red Cross Human Resources and Office of Volunteer Services policies and procedures Receives appropriate training on all components and practices of Volunteer Relations and serves as a resident expert and coach on volunteer relations issues Serves as the primary liaison to the Volunteer Services office, Regional Volunteer Services Officer and employees During Operational State- serve as the primary contact on a DRO for Volunteer Issue Resolution issues that have been referred by Staff Relations for investigation and resolution Works with RVSO to ensure Staff Services, Staff Relations and Staff Advocates know how to contact appropriate Volunteer Relations workers Provides information and interpretation of issues that may arise in a DRO involving volunteers if deployed during Operational (Disaster) State Explain appropriate Red Cross policies and procedures as related to Volunteer Relations during Steady and Operational State including utilization of Regional Volunteer Services Issue Resolution Toolkit materials to all supervisors (employees and volunteers) Provide confidential mediator support during Operational/Disaster for supervisors and supervises as appropriate Conduct appropriate investigation, documentation, and resolution when an issue involving a volunteer or volunteers moves from Level 1 to Level 2 or Level 3 (See Steady State and Operational State Process Flow charts in Regional Volunteer Services Issue Resolution Tool Kit) Serves as a resource and support to the Regional Volunteer Relations Team Members through managing ongoing communication to include, answering questions, holding trainings and/or calls to encourage best practice sharing, etc. Supports VS in drafting additional tools and resources to promote a fair and harassment-free environment. Recommends to RVSO appropriate Training for supervisors of volunteers Actively participate in monthly conference calls of the NHQ VS Volunteer Relations Team If possible  - serve as Volunteer Relations Manager during Operational - Disaster State within your Region. Possibility to deploy to serve as Volunteer Relations Manager in another Region during DRO in that region    In partnership with RVSO follow established process for tracking and reporting of volunteer HR issues handled within the region.

Time Commitment

Flexible and can be episodic

Qualifications 

Conflict management/mediation/ training experience Experience with employee/staff relations, HR management Experience delivering training material and/or facilitation Ability to work in confidential situations Active listening skills

Training

Orientation to American Red Cross American Red Cross appropriate training for this position On the job training as needed

Relationships

Related with volunteers and supervisors on volunteer work related HR issues in all departments/activity areas

Length of Appointment

One year, renewable

Development Opportunities

Conduct appropriate investigation, documentation, and resolution when an issue involving a volunteer or volunteers moves from Level 1 to Level 2 or Level 3 (See Steady State and Operational State Process Flow charts in Regional Volunteer Services Issue Resolution Tool Kit) Serves as a resource and support to the Regional Volunteer Relations Team Members through managing ongoing communication to include, answering questions, holding trainings and/or calls to encourage best practice sharing, etc. Supports VS in drafting additional tools and resources to promote a fair and harassment-free environment Recommends to RVSO appropriate Training for supervisors of volunteers Actively participate in monthly conference calls of the NHQ VS Volunteer Relations Team If possible  - serve as Volunteer Relations Manager during Operational  -Disaster State within your Region. Possibility to deploy to serve as Volunteer Relations Manager in another Region during DRO in that region In partnership with RVSO follow established process for tracking and reporting of volunteer HR issues handled within the region

 

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 49009

Allow Groups: No

Volunteer: Blood Drive Volunteer - Cass County

Provide a warm, friendly greeting to all donors Instruct and make donor comfortable in registration procedures Maintain smooth flow of donors into donation area Be alert and notify Red Cross staff if a donor does not appear to be feeling well Offer refreshments and conversation Explain importance of blood donations and encourage people to donate regularly Help schedule appointments for the next blood drive Set up and maintain cleanliness in canteen area Screen blood donors for health concerns

Agency: American Red Cross of Southwest Michigan

Provide a warm, friendly greeting to all donors Instruct and make donor comfortable in registration procedures Maintain smooth flow of donors into donation area Be alert and notify Red Cross staff if a donor does not appear to be feeling well Offer refreshments and conversation Explain importance of blood donations and encourage people to donate regularly Help schedule appointments for the next blood drive Set up and maintain cleanliness in canteen area Screen blood donors for health concerns

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 49031

Allow Groups: No

Volunteer: Blood Drive Volunteer - Van Buren County

Provide a warm, friendly greeting to all donors Instruct and make donor comfortable in registration procedures Maintain smooth flow of donors into donation area Be alert and notify Red Cross staff if a donor does not appear to be feeling well Offer refreshments and conversation Explain importance of blood donations and encourage people to donate regularly Help schedule appointments for the next blood drive Set up and maintain cleanliness in canteen area Screen blood donors for health concerns

Agency: American Red Cross of Southwest Michigan

Provide a warm, friendly greeting to all donors Instruct and make donor comfortable in registration procedures Maintain smooth flow of donors into donation area Be alert and notify Red Cross staff if a donor does not appear to be feeling well Offer refreshments and conversation Explain importance of blood donations and encourage people to donate regularly Help schedule appointments for the next blood drive Set up and maintain cleanliness in canteen area Screen blood donors for health concerns

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 49079

Allow Groups: No

Volunteer: Military Hero Care Network Volunteer (Remote)

The American Red Cross Hero Care Network enables us to provide critical services to military members, veterans and their families all over the world. Volunteers will support:

Sending emergency communications for deployed service members Communicating with families of newly enlisted service members Referring veterans and their families to local programs including financial assistance

Training is provided and this position can be done remotely.

Agency: American Red Cross of Southwest Michigan

The American Red Cross Hero Care Network enables us to provide critical services to military members, veterans and their families all over the world. Volunteers will support:

Sending emergency communications for deployed service members Communicating with families of newly enlisted service members Referring veterans and their families to local programs including financial assistance

Training is provided and this position can be done remotely.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 49085

Allow Groups: No

Volunteer: Blood Donor Ambassador

Ready to make an impact? We need friendly and enthusiastic people just like you who can represent the Red Cross to our blood donors.

As a volunteer blood donor ambassador, you'll ensure donors have a positive experience from the moment they arrive to the moment they leave. Your professionalism and kindness during the blood drive will encourage ongoing donor support.

This role is for you if you…

· Love talking to all kinds of people!

· Demonstrate excellent customer service and comfort working with people.

· You have availability to serve for one 4-6 hour shift per month.

*shifts may vary on quarterly needs depending on your location*

Each volunteer shift, you make a difference and help save a life.

This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility.


Key responsibilities –

Overview of Mobile Blood Drives

· Usually hosted at a community or sponsor-owned location

· Blood collection procedures are whole blood and red cell (no platelets or plasma)

· ‘Mobile’ blood drives change almost every day—with the need to setup and takedown each blood drive, they tend to be faster paced, in a variety of sites, with different donors, sponsors, team members, and chargeperson each drive

· Often requires careful maintenance of donor flow and wait times (typically more donors on the schedule)

· Events confirmed about 6 weeks in advance

Overview of Fixed Sites

· Usually hosted at a community or sponsor-owned location

· Blood collection procedures are whole blood and red cell (no platelets or plasma)

· Staff and equipment tend to be ‘ready to go’ in the same site each day--with fewer donors participating on a frequent basis in longer term procedures (some procedures take as long as 2-2.5 hours per donor) at a Red Cross donor center.

· Similar or same: list of donors, team members and charge people from week to week creates sense of team

· Regular donors become familiar with check-in process, materials and site

· Schedule rarely changes, available several months in advance, a weekly shift ‘adoption’ is highly encouraged. For example – one shift every Tuesday morning or afternoon


All Donor Ambassador roles (Mobile Blood Drives and Fixed Sites)

· Support Red Cross staff by being helpful, flexible, and patient

· Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process

· Manage donor flow and direct donors to Check-In

· Model excellent customer service behaviors.

· Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.

· Learn and share the Red Cross story, including the mission, vision, and values

· Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)

· Check Post Donation Info and time

· Set up and maintain cleanliness in Reception and Hospitality Areas

· Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.

· Check that donor has their post-donation information before leaving the drive

· Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)

· May be asked to sanitize/disinfect donor areas and beds

· May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed

· Encourage donors to download Donor App, use RapidPass

Agency: American Red Cross of Southwest Michigan

Ready to make an impact? We need friendly and enthusiastic people just like you who can represent the Red Cross to our blood donors.

As a volunteer blood donor ambassador, you'll ensure donors have a positive experience from the moment they arrive to the moment they leave. Your professionalism and kindness during the blood drive will encourage ongoing donor support.

This role is for you if you…

· Love talking to all kinds of people!

· Demonstrate excellent customer service and comfort working with people.

· You have availability to serve for one 4-6 hour shift per month.

*shifts may vary on quarterly needs depending on your location*

Each volunteer shift, you make a difference and help save a life.

This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility.


Key responsibilities –

Overview of Mobile Blood Drives

· Usually hosted at a community or sponsor-owned location

· Blood collection procedures are whole blood and red cell (no platelets or plasma)

· ‘Mobile’ blood drives change almost every day—with the need to setup and takedown each blood drive, they tend to be faster paced, in a variety of sites, with different donors, sponsors, team members, and chargeperson each drive

· Often requires careful maintenance of donor flow and wait times (typically more donors on the schedule)

· Events confirmed about 6 weeks in advance

Overview of Fixed Sites

· Usually hosted at a community or sponsor-owned location

· Blood collection procedures are whole blood and red cell (no platelets or plasma)

· Staff and equipment tend to be ‘ready to go’ in the same site each day--with fewer donors participating on a frequent basis in longer term procedures (some procedures take as long as 2-2.5 hours per donor) at a Red Cross donor center.

· Similar or same: list of donors, team members and charge people from week to week creates sense of team

· Regular donors become familiar with check-in process, materials and site

· Schedule rarely changes, available several months in advance, a weekly shift ‘adoption’ is highly encouraged. For example – one shift every Tuesday morning or afternoon


All Donor Ambassador roles (Mobile Blood Drives and Fixed Sites)

· Support Red Cross staff by being helpful, flexible, and patient

· Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process

· Manage donor flow and direct donors to Check-In

· Model excellent customer service behaviors.

· Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.

· Learn and share the Red Cross story, including the mission, vision, and values

· Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)

· Check Post Donation Info and time

· Set up and maintain cleanliness in Reception and Hospitality Areas

· Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.

· Check that donor has their post-donation information before leaving the drive

· Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)

· May be asked to sanitize/disinfect donor areas and beds

· May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed

· Encourage donors to download Donor App, use RapidPass

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Logistics Transportation

Track, inventory, maintain and service vehicles used on a disaster relief operation.

Ensures that other Red Cross workers have the vehicles they need in order to carry out client-facing service delivery and get to/from their worksites. 

•       Organized and detail oriented

•       Tech-savvy

•       Enjoys working independently

•       Comfortable driving required routes (freeway, long distance, high congestion areas)

Will usually be a computer-based position at DRO headquarters tracking vehicle assignments. May also require pickup or delivery of rental vehicles to/from worksites or headquarters. Sometimes Transportation workers are assigned to drive a designated shuttle route to transport other Red Cross workers or provide courier service between worksites.

Agency: American Red Cross of Southwest Michigan

Track, inventory, maintain and service vehicles used on a disaster relief operation.

Ensures that other Red Cross workers have the vehicles they need in order to carry out client-facing service delivery and get to/from their worksites. 

•       Organized and detail oriented

•       Tech-savvy

•       Enjoys working independently

•       Comfortable driving required routes (freeway, long distance, high congestion areas)

Will usually be a computer-based position at DRO headquarters tracking vehicle assignments. May also require pickup or delivery of rental vehicles to/from worksites or headquarters. Sometimes Transportation workers are assigned to drive a designated shuttle route to transport other Red Cross workers or provide courier service between worksites.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Logistics Fulfillment

Supports congregate shelters during a disaster relief operation by resourcing and delivering materials via daily site visits. 

Directly contributes to the success of our client-facing shelter operation by delivering critical supplies to shelters. Supports our E3 vision of “Every Shelter, Every Need, Every Day”.

•       Enjoys independent volunteering

•       Comfortable driving required routes (freeway, long distance, high congestion areas, box truck-sized vehicle)

May have limited client interaction during a supply delivery but primary interaction will be with other Red Cross workers. Some physical agility is needed because lifting/unloading of supplies is required.

Agency: American Red Cross of Southwest Michigan

Supports congregate shelters during a disaster relief operation by resourcing and delivering materials via daily site visits. 

Directly contributes to the success of our client-facing shelter operation by delivering critical supplies to shelters. Supports our E3 vision of “Every Shelter, Every Need, Every Day”.

•       Enjoys independent volunteering

•       Comfortable driving required routes (freeway, long distance, high congestion areas, box truck-sized vehicle)

May have limited client interaction during a supply delivery but primary interaction will be with other Red Cross workers. Some physical agility is needed because lifting/unloading of supplies is required.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Information and Planning Generalist

Serves on a disaster relief operation assisting with the collection, evaluation, analysis and dissemination of information related to the incident. May create maps, dashboards, incident action plans, and other reports. 

Behind-the-scenes support to the disaster operation with no direct client contact but is still a key support to our field workers.

•       Organized and detail oriented

•       Committed to meeting deadlines

•       Interested in volunteering “behind the scenes”

•       Tech-savvy and able to navigate a variety of applications and data sources

Role is largely computer-based working from a DRO headquarters and is not a client-facing role. Tech-savvy is an absolute must.

Agency: American Red Cross of Southwest Michigan

Serves on a disaster relief operation assisting with the collection, evaluation, analysis and dissemination of information related to the incident. May create maps, dashboards, incident action plans, and other reports. 

Behind-the-scenes support to the disaster operation with no direct client contact but is still a key support to our field workers.

•       Organized and detail oriented

•       Committed to meeting deadlines

•       Interested in volunteering “behind the scenes”

•       Tech-savvy and able to navigate a variety of applications and data sources

Role is largely computer-based working from a DRO headquarters and is not a client-facing role. Tech-savvy is an absolute must.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Government Operations

Government Operations volunteers are responsible for ensuring Red Cross actions are aligned with, supportive of, and complementary to government. The role involves managing expectations, establishing and monitoring situational awareness, and seek, collect, evaluate and communicate critical information. This role is often situated in an Emergency Operations Center.

Supports clients behind the scenes without direct client contact to coordinate our services with government partners.

•       Excellent communication skills

•       Able to articulate goals, needs, benefits of partnership

•       Values input and fosters a cooperation

•       Consistently follows through with commitment and responsibilities

•       Able to work independently through complex communications procedures

•       Able to work in a fast paced and ever-changing environment

Needs to be able to represent ARC to partners with professionalism and work within the established DRO chain of command to make commitments. Position may be based at an EOC or at a DRO headquarters providing virtual/phone support to EOCs and partners. Some degree of working independently is needed.

Agency: American Red Cross of Southwest Michigan

Government Operations volunteers are responsible for ensuring Red Cross actions are aligned with, supportive of, and complementary to government. The role involves managing expectations, establishing and monitoring situational awareness, and seek, collect, evaluate and communicate critical information. This role is often situated in an Emergency Operations Center.

Supports clients behind the scenes without direct client contact to coordinate our services with government partners.

•       Excellent communication skills

•       Able to articulate goals, needs, benefits of partnership

•       Values input and fosters a cooperation

•       Consistently follows through with commitment and responsibilities

•       Able to work independently through complex communications procedures

•       Able to work in a fast paced and ever-changing environment

Needs to be able to represent ARC to partners with professionalism and work within the established DRO chain of command to make commitments. Position may be based at an EOC or at a DRO headquarters providing virtual/phone support to EOCs and partners. Some degree of working independently is needed.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Community Engagement & Partnerships

Work with external organizations to build capacity, coordinate activities, integrate expertise and provide channels to reach all disaster-affected communities, particularly traditionally underserved populations. 

Makes connections with community organizations who can benefit our clients during response and recovery

•       Respects and understands different cultures and perspectives

•       Able to articulate goals, needs, benefits of partnership

•       Values input and fosters a cooperation

•       Consistently follows through with commitment and responsibilities

Needs to be able to represent ARC to external organizations with professionalism and work within the established DRO chain of command to make commitments. Position is likely field-based visiting with other organizations and not at the DRO headquarters full time so some degree of working independently is needed.

Agency: American Red Cross of Southwest Michigan

Work with external organizations to build capacity, coordinate activities, integrate expertise and provide channels to reach all disaster-affected communities, particularly traditionally underserved populations. 

Makes connections with community organizations who can benefit our clients during response and recovery

•       Respects and understands different cultures and perspectives

•       Able to articulate goals, needs, benefits of partnership

•       Values input and fosters a cooperation

•       Consistently follows through with commitment and responsibilities

Needs to be able to represent ARC to external organizations with professionalism and work within the established DRO chain of command to make commitments. Position is likely field-based visiting with other organizations and not at the DRO headquarters full time so some degree of working independently is needed.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Feeding

Be a part of a team on a disaster relief operation to address hunger in an impacted community all while ensuring food safety and proper food service standards are met.

Works directly with clients to serve meals and snacks.

•       Enjoys working as a part of a team

•       Excellent communication, interpersonal, and customer service skills

•       Loves taking care of people through serving food

Some physical agility is needed (climbing in and out of ERVs, moderate lifting of food storage Cambros).

Agency: American Red Cross of Southwest Michigan

Be a part of a team on a disaster relief operation to address hunger in an impacted community all while ensuring food safety and proper food service standards are met.

Works directly with clients to serve meals and snacks.

•       Enjoys working as a part of a team

•       Excellent communication, interpersonal, and customer service skills

•       Loves taking care of people through serving food

Some physical agility is needed (climbing in and out of ERVs, moderate lifting of food storage Cambros).

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Shelter Resident Transition

Work with shelter residents to understand their resources and transition roadblocks to help households create an action plan so that they can transition from the shelter to long term housing solutions.    

Rewarding front-line position that helps clients move from a shelter situation to a more sustainable housing option post-disaster.

•       Excellent communication and interpersonal skills

•       Tech-savvy

•       Loves supporting clients’ needs

•       Creative problem solver

•       Able to work in a dynamic situation

Great for social workers and non-licensed volunteers with case management experience or clinical skills due to complexity in client cases (but this background is not required). Knowledge of or prior experience working with housing programs would also be a great fit (but not required).

Agency: American Red Cross of Southwest Michigan

Work with shelter residents to understand their resources and transition roadblocks to help households create an action plan so that they can transition from the shelter to long term housing solutions.    

Rewarding front-line position that helps clients move from a shelter situation to a more sustainable housing option post-disaster.

•       Excellent communication and interpersonal skills

•       Tech-savvy

•       Loves supporting clients’ needs

•       Creative problem solver

•       Able to work in a dynamic situation

Great for social workers and non-licensed volunteers with case management experience or clinical skills due to complexity in client cases (but this background is not required). Knowledge of or prior experience working with housing programs would also be a great fit (but not required).

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Sheltering

Support the day-to-day activities withing a shelter which can include working in reception, registration, feeding, dormitory, information or other areas. 

Provides direct, front-line customer service to clients and cares for basic needs in a group setting.

•       Enjoys working as a part of a team

•       Excellent communication and interpersonal skills

•       Loves supporting clients’ needs

•       Able to work in a dynamic situation

Shelter shifts on larger DROs are typically 12-hour shifts and may include day or night shifts. Nationally deployable shelter workers should be comfortable working either days or nights depending on need.

Agency: American Red Cross of Southwest Michigan

Support the day-to-day activities withing a shelter which can include working in reception, registration, feeding, dormitory, information or other areas. 

Provides direct, front-line customer service to clients and cares for basic needs in a group setting.

•       Enjoys working as a part of a team

•       Excellent communication and interpersonal skills

•       Loves supporting clients’ needs

•       Able to work in a dynamic situation

Shelter shifts on larger DROs are typically 12-hour shifts and may include day or night shifts. Nationally deployable shelter workers should be comfortable working either days or nights depending on need.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Disaster Action Team (DAT) Duty Officer

Be a part of the local disaster response team by ensuring timely activation and monitoring of local and regional Disaster Action Team responses. 

Ensures that DAT responders are dispatched to the scene of local disasters and escalates larger incidents to regional leadership.

•       Interested in working independently as a part of a team

•       Tech savvy

•       Excellent communicator

•       Organized and detail oriented

•       Able to multi-task

Great opportunity for people who want to touch the mission but prefer to do so from their home. DDOs should be comfortable taking calls during their assigned shift times (day or night) across a wide geography (typically the region) and know that call volume may vary during their shift.

Agency: American Red Cross of Southwest Michigan

Be a part of the local disaster response team by ensuring timely activation and monitoring of local and regional Disaster Action Team responses. 

Ensures that DAT responders are dispatched to the scene of local disasters and escalates larger incidents to regional leadership.

•       Interested in working independently as a part of a team

•       Tech savvy

•       Excellent communicator

•       Organized and detail oriented

•       Able to multi-task

Great opportunity for people who want to touch the mission but prefer to do so from their home. DDOs should be comfortable taking calls during their assigned shift times (day or night) across a wide geography (typically the region) and know that call volume may vary during their shift.

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No

Volunteer: Disaster Action Team (DAT) Specialist

Be a part of a team that provides emotional support, financial assistance, and information to help families begin the process of recovery after a local disaster.

When disaster strikes, Disaster Action Team (DAT) volunteers are the first to respond—bringing comfort, care, and critical resources like food and shelter to those in need

•       Enjoys the excitement of dropping what they are doing to help someone in need

•       Compassionate

•       Tech savvy

•       Flexible and able to work with clients in a variety of scenarios

DAT Specialists should be comfortable responding during the hours shifts are scheduled (day or night) and in a variety of environments (urban, rural, weather conditions, etc).

Agency: American Red Cross of Southwest Michigan

Be a part of a team that provides emotional support, financial assistance, and information to help families begin the process of recovery after a local disaster.

When disaster strikes, Disaster Action Team (DAT) volunteers are the first to respond—bringing comfort, care, and critical resources like food and shelter to those in need

•       Enjoys the excitement of dropping what they are doing to help someone in need

•       Compassionate

•       Tech savvy

•       Flexible and able to work with clients in a variety of scenarios

DAT Specialists should be comfortable responding during the hours shifts are scheduled (day or night) and in a variety of environments (urban, rural, weather conditions, etc).

Agency: American Red Cross of Southwest Michigan

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 48912

Allow Groups: No